Refund and Returns Policy
Effective Date: June 29, 2024
At AIM SEO Company, we strive to deliver high-quality SEO and link-building services that meet your needs and expectations. However, we understand that there may be instances where you require a refund or wish to discontinue our services. This Refund and Return Policy outlines the conditions under which refunds will be provided and how you can request a refund.
1. Services Covered
This policy applies to all SEO and link-building services provided by AIM SEO Company.
2. Eligibility for Refunds
Refunds are granted under the following conditions:
- Non-Delivery of Services: If we fail to deliver the agreed-upon services within the specified timeframe, you may request a full refund.
- Unsatisfactory Performance: If the services provided do not meet the agreed-upon standards or expectations, you may request a partial or full refund, subject to our evaluation.
- Cancellation of Services: If you decide to cancel our services before they are fully delivered, you may be eligible for a partial refund based on the work completed up to the cancellation date.
3. Refund Request Procedure
To request a refund, please follow these steps:
- Contact Us: Send an email to our customer support team at Accounts@aimseocompany.com with the subject line “Refund Request.”
- Include Details: In your email, include the following information:
- Your name and contact information
- The date of service purchase
- A detailed description of the issue or reason for the refund request
- Any supporting documentation or evidence (e.g., communication records, screenshots)
- Review Process: Our team will review your request and respond within 2 business days. We may request additional information or clarification during this process.
- Decision: Once the review is complete, we will inform you of our decision and the amount of refund, if applicable.
4. Refund Method
Approved refunds will be processed through the original method of payment. Please allow 15 business days for the refund to be credited to your account.
5. Exclusions
The following conditions are not eligible for refunds:
- Services that have been fully delivered and accepted by the client.
- Requests based on changes in personal circumstances or business strategy.
- Any issues arising from third-party actions or changes in search engine algorithms.
6. Changes to This Policy
AIM SEO Company reserves the right to modify this Refund and Return Policy at any time. Any changes will be posted on this page with an updated effective date.
7. Contact Us
If you have any questions or concerns about this policy, please contact us at:
- Email: accounts@aimseocompany.com
- Phone: +1 307-400-1898
- Address: 30 N Gould St Ste R Sheridan, WY 82801
Thank you for choosing AIM SEO Company. We appreciate your business and are committed to providing you with the best possible service.